This policy explains how Pratish Logistics ("we", "us") handles information collected through this website. It is a draft for review and should be checked by the business's legal adviser before publication.
Information we collect
- Enquiry details you choose to send through the enquiry form, by email or by WhatsApp: your name, company, phone number, email address, material and packaging details, quantities, and any documents you attach, such as an MSDS/SDS.
- Usage information collected by analytics tools, such as pages visited, device type and approximate location. This is collected only if analytics is enabled on the site.
How we use it
We use enquiry details to respond to your enquiry, assess your storage requirement, prepare a proposal and, if you become a client, to provide our services. We use analytics information to understand how the site is used and to improve it.
We do not sell your personal information.
Sharing
We may share information with service providers who help us run the website, receive form submissions or provide analytics, and where required by law. These providers process the information on our behalf.
Retention
We keep enquiry information for as long as needed to respond and to maintain business records, or as required by law.
Your rights
You may ask us to access, correct or delete the personal information you have shared with us, subject to applicable law, including the Digital Personal Data Protection Act, 2023. Write to us at the email address below.
Cookies
If analytics is enabled, the site may use cookies or similar technologies to measure visits. You can control cookies through your browser settings.
Contact
Pratish Logistics, 236, Ecstasy Business Park, JSD Road, Mulund West, Mumbai 400 080. Email: pratishlogistic@gmail.com.
TO CONFIRM: name of grievance officer, if required